Last Updated: October 14, 2026
Welcome to Dropsil. These Terms & Conditions govern your access to and use of the Dropsil website, https://dropsil.in/, including browsing our website and purchasing products offered through it.
By accessing or using this website, you agree to these Terms & Conditions. If you do not agree, please discontinue use of the website.
1. About Dropsil
Dropsil operates an online platform offering water bottles and related products. Product details, availability, pricing, and applicable terms are displayed on the website and may be updated from time to time.
For questions about these terms, please contact us using the contact information published on our website.
2. Eligibility
By using this website or placing an order, you confirm that you are legally capable of entering into a binding agreement under applicable law. If you are purchasing on behalf of another person or organisation, you confirm that you have the authority to do so.
3. Product Information
We make reasonable efforts to display accurate product descriptions, images, prices, materials, colours, dimensions, and specifications.
However, minor variations in colour or appearance may occur because of lighting, photography, or screen settings. Please review the product description carefully before placing an order.
If you notice a significant error or discrepancy, contact our customer support team.
4. Prices and Payments
Product prices are displayed on the website and are subject to change without prior notice. The price applicable to your order will be the price shown at checkout, together with any applicable taxes, delivery charges, or other disclosed fees.
Orders must be paid for using the payment methods made available at checkout. Payment processing may be handled by third-party payment providers under their respective terms and privacy policies.
Dropsil does not intentionally collect or store complete payment card details when payments are processed entirely by an authorised third-party provider.
5. Orders and Order Confirmation
Placing an order constitutes a purchase request. Order confirmation does not prevent us from addressing genuine pricing errors, stock discrepancies, suspected fraud, or other legitimate issues in accordance with applicable law.
If an order cannot be fulfilled, we will notify you and arrange an appropriate cancellation or refund where applicable.
Please provide accurate contact, billing, and delivery information when placing an order.
6. Shipping and Delivery
Orders are processed and delivered according to the shipping information displayed on the website or communicated during the ordering process.
Delivery estimates are indicative and may be affected by courier operations, weather, public holidays, location, or other circumstances beyond our reasonable control.
Please ensure that your delivery address and contact details are correct. Any additional delivery arrangements or charges will be communicated where applicable.
7. Cancellations, Returns and Refunds
Cancellation, return, replacement, and refund requests are handled according to the applicable policy published on our website and any mandatory consumer protection requirements.
Please inspect your order after delivery and contact customer support promptly if you receive a damaged, defective, incorrect, or incomplete product.
Approved refunds will be processed using the applicable refund method and within the communicated timeframe, subject to payment provider and banking procedures.
Nothing in these terms limits any consumer rights that cannot legally be excluded.
8. Product Use and Care
Customers are responsible for using and maintaining products according to the relevant product descriptions, labels, safety information, and manufacturer instructions.
Different bottle materials may have different temperature limits, cleaning requirements, and restrictions on suitable liquids.
Do not use a product if it is damaged or appears unsafe. Contact us if you need clarification about a product’s stated specifications.
9. Website Use
You agree not to:
- Use the website for unlawful or fraudulent purposes.
- Attempt to gain unauthorised access to the website or its systems.
- Disrupt website operations or interfere with other users.
- Submit false information or impersonate another person.
- Copy or misuse website content in violation of applicable rights.
We may take reasonable measures to protect the website and our customers against misuse.
10. Intellectual Property
Unless otherwise stated, website text, branding, graphics, product photographs, logos, and other original content are owned by Dropsil or used with appropriate permission.
You may not reproduce, distribute, modify, or commercially exploit protected website content without the relevant permission, except as permitted by applicable law.
11. Third-Party Services and Links
Our website may contain links to third-party websites or use external services, including payment gateways, delivery providers, analytics tools, or advertising services.
These services may be governed by their own terms and privacy policies. Dropsil is not responsible for independent third-party websites or services beyond the responsibilities imposed by applicable law.
12. Limitation of Liability
To the extent permitted by applicable law, Dropsil will not be liable for indirect or consequential losses arising from website use where such exclusion is legally permissible.
Nothing in these terms excludes or restricts liability that cannot lawfully be excluded or restricted, including applicable consumer rights and remedies.
13. Changes to These Terms
We may revise these Terms & Conditions to reflect changes in our products, website features, business practices, or applicable legal requirements.
Updated terms will be published on this page with a revised effective or last-updated date. Your continued use of the website after an update is subject to applicable law.
14. Governing Law and Disputes
These terms are governed by the laws applicable in India, subject to mandatory consumer protection provisions and the jurisdiction of competent courts or authorities.
Any dispute should first be raised with our customer support team so that we can attempt to resolve it fairly.
15. Contact Us
For questions regarding these Terms & Conditions, please contact Dropsil through the contact details available on our official website.
Website: https://dropsil.in/
Important: Review these terms alongside your actual shipping, cancellation, return, refund, and contact policies before publishing.
